4.1 Payment Processing
All payments are processed through Stripe, our third-party payment processor. By making or receiving payments on UnicornMarket, you also agree to Stripe's Terms of Service. We do not store credit card information on our servers.
4.2 Escrow Protection
When a buyer makes a payment, funds are held in escrow on the UnicornMarket platform (via Stripe). Funds are not released to the seller until the transaction is completed. This protects both parties during the asset transfer process.
- Funds are held in escrow from the moment of payment until all required assets have been transferred and approved by both parties
- The buyer confirms the release after all required assets reach "both approved" status; the seller may send a release request reminder
- If no action is taken, funds are automatically released to the seller 7 days after all required assets are approved, unless either party cancels the auto-release
- In exceptional circumstances, an administrator may override the escrow to release or hold funds, with a mandatory audit trail
4.3 Listing Subscription
Publishing a new listing requires an active listing subscription. The current price is $29 for the first month, then $39 per month until canceled, plus any applicable taxes. Creating an account and saving an unpublished private draft is free. New listings remain private drafts and are published only after the subscription payment is confirmed by Stripe.
- The subscription renews monthly and can be canceled at any time from the seller's billing portal; a canceled subscription remains active until the end of the period already paid for
- The listing stays available for that paid period. If the subscription is not renewed, the listing is hidden until the seller resumes the subscription
- The listing subscription is separate from the platform fee below and never guarantees inquiries, offers, or a sale
- Existing listings that predate the listing subscription are not charged for publication; paid visibility products are optional for them
4.4 Platform Fees
UnicornMarket charges a 5% platform fee on each transaction, calculated on the agreed deal amount. This fee is deducted from the seller's proceeds at payout. The buyer pays only the agreed deal amount and the seller receives 95% of it, less any buyer refunds recorded before release. UnicornMarket currently absorbs Stripe's standard payment-processing fee; separate connected-account payout or bank fees charged directly by Stripe may still apply.
4.5 Refunds and Cancellations
- If a deal is canceled before payment, no charges apply
- If payment has been made but assets have not been transferred, the buyer may request a refund by contacting support
- Once funds have been released to the seller, refunds are subject to negotiation between buyer and seller, with UnicornMarket acting as mediator if necessary
- Chargebacks and disputes are handled through Stripe's dispute resolution process
4.6 Seller Payout Requirements
To receive payments, sellers must complete Stripe Connect Express onboarding, which includes identity verification and bank account setup. Sellers are responsible for maintaining an active Stripe account. If a seller's Stripe account is terminated or restricted, payouts may be delayed or withheld until the issue is resolved.